NDIS Blog & Resources

NDIS News, Tips & Expert Insights

Stay informed with the latest NDIS updates, participant tips, and expert guidance from Honeywell Services Group. Empowering participants and families across Queensland, New South Wales, and Victoria with valuable information.

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Latest Update
December 3, 2025 7 min read Assistive Technology NDIS Guide

How to Access Assistive Technology Through Your NDIS Plan in 2025

Discover the latest updates on accessing assistive technology through NDIS funding, including new streamlined processes, eligible devices, and step-by-step guidance for participants.

Assistive technology (AT) can be life-changing for NDIS participants, providing greater independence, improved communication, and enhanced quality of life. As we move through 2025, the NDIS has introduced new pathways and updated guidelines to make accessing assistive technology easier than ever before.

What is Assistive Technology?

Assistive technology refers to any device, equipment, or system that helps people with disabilities perform tasks that might otherwise be difficult or impossible. This can range from simple aids like magnifiers to complex systems like voice-activated smart home controls.

Common Assistive Technology Categories

  • Communication devices: Speech-generating devices, communication apps, tablets
  • Mobility aids: Wheelchairs, walkers, positioning equipment, vehicle modifications
  • Daily living aids: Modified utensils, dressing aids, bathroom equipment
  • Hearing and vision aids: Hearing aids, screen readers, magnifiers
  • Smart home technology: Voice assistants, automated lighting, environmental controls
  • Computer access: Adaptive keyboards, eye-tracking systems, switch access

Step-by-Step: How to Access AT Through NDIS

1

Identify Your Needs

Work with your healthcare team, occupational therapist, or support coordinator to identify which assistive technologies would benefit you most. Document how the technology will help you achieve your NDIS goals.

2

Get a Professional Assessment

For items over $1,500, you'll typically need an assessment from a qualified allied health professional (occupational therapist, physiotherapist, or speech pathologist). They'll provide a report recommending specific AT solutions.

3

Check Your Plan Budget

Assistive technology is usually funded under the "Assistive Technology" budget category in your plan. Low-cost items (under $1,500) may be purchased directly from your "Consumables" budget. Check your plan to see what funding is available.

4

Submit Your Request

For low-cost items (under $1,500): Purchase directly using your plan funding. For mid-range items ($1,500-$15,000): Submit quotes to the NDIA for approval. For high-cost items (over $15,000): May require a more detailed proposal and NDIA review.

5

Purchase and Training

Once approved, purchase your AT from a registered NDIS provider. Many providers offer training on how to use your new technology effectively. Training costs can often be claimed through your "Capacity Building" budget.

What's New in 2025?

Faster Approval Process

The NDIA has streamlined approvals for standard AT items, with many requests now processed within 48 hours.

Expanded Technology Options

Smart home devices, tablets, and mainstream technology with accessibility features are now more readily funded.

Important Things to Remember

  • Choose AT that is "reasonable and necessary" - it must relate to your disability and help you achieve your NDIS goals
  • Consider value for money - the NDIA will compare costs between different options
  • Keep all receipts and documentation - you may need these for claims and plan reviews
  • Mainstream vs. Specialist - try mainstream options first before requesting specialist AT
  • Maintenance and repairs can usually be claimed through your plan

Need Help Accessing Assistive Technology?

Our team can help you navigate the AT application process, connect with qualified assessors, and find the right technology solutions for your needs.

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Honeywell Services Group
NDIS Support Specialists
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Trending
December 1, 2024
8 min read
NDIS Updates

Understanding the 2025 NDIS Reforms: What Participants Need to Know

Major changes are coming to the NDIS in 2025, aimed at improving participant experiences and streamlining support services. Here's everything you need to know about the new reforms and how they'll impact your NDIS plan.

Key Changes in 2025

The Australian Government has announced significant reforms to the National Disability Insurance Scheme (NDIS) that will take effect throughout 2025. These changes are designed to enhance the quality of supports, reduce bureaucracy, and put more control in the hands of participants.

What's Changing?

  • Simplified Plan Reviews: Faster processing times with streamlined documentation requirements
  • Enhanced Support Coordination: Better matching between participants and support coordinators
  • Increased Funding Flexibility: More choice in how you spend your allocated budget
  • Improved Provider Standards: Stricter quality and safety requirements for all NDIS providers

How This Affects You

For current NDIS participants, these reforms mean greater flexibility and choice in managing your supports. You'll have more control over your budget allocation and the ability to switch providers more easily if your needs aren't being met. The reforms also introduce clearer pathways for plan reviews, making it easier to adjust your supports as your circumstances change.

New applicants will benefit from a more streamlined application process, with faster decision times and clearer communication throughout. The NDIA has committed to reducing wait times by 30% and providing more transparent updates on application status.

Preparing for the Changes

At Honeywell Services Group, we're here to help you navigate these changes smoothly. Our team stays up-to-date with all NDIS reforms to ensure you receive the best possible support. We recommend reviewing your current plan with your Support Coordinator to identify any opportunities under the new system.

Need Help Understanding the Changes?

Our experienced team can walk you through the 2025 reforms and help you make the most of your NDIS plan.

Book a Free Consultation
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Honeywell Services Team
NDIS Registered Provider
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Popular
November 28, 2024
6 min read
Participant Tips

Maximizing Your NDIS Plan: 7 Essential Tips for 2025

Make the most of your NDIS funding with these expert strategies. Learn how to optimize your plan, access the right supports, and achieve your independence goals effectively.

Your NDIS plan is designed to support your unique needs and goals, but knowing how to make the most of your allocated funding can be challenging. Here are seven proven strategies to help you maximize your NDIS plan in 2025.

1 Understand Your Budget Categories

Your NDIS plan is divided into three budget categories: Core Supports, Capital Supports, and Capacity Building. Core Supports offer the most flexibility - you can generally move funds between subcategories within this budget. Understanding these distinctions helps you allocate resources where they're needed most.

2 Work Closely with Your Support Coordinator

A good Support Coordinator is invaluable in helping you navigate the NDIS system. They can connect you with quality providers, help you understand your plan, and ensure you're accessing all available supports. Don't hesitate to schedule regular check-ins to review your progress and adjust strategies.

3 Track Your Spending Regularly

Monitor your NDIS plan spending through the myplace portal at least monthly. This helps you identify if you're underspending (missing opportunities) or overspending (at risk of running out). Early awareness allows you to adjust your support services before issues arise.

4 Don't Be Afraid to Switch Providers

If a service provider isn't meeting your needs, you have the right to change. Quality providers like Honeywell Services Group welcome participants from other providers and will work hard to ensure you receive excellent support. Your satisfaction and progress toward goals should always be the priority.

5 Invest in Capacity Building

Capacity Building supports help you develop skills for greater independence. This might include employment support, life skills development, or therapeutic supports. These investments often have long-term benefits that extend beyond your current plan period.

6 Plan Ahead for Plan Reviews

Start preparing for your plan review 3-4 months in advance. Keep evidence of your progress, document challenges you've faced, and gather supporting letters from therapists or healthcare providers. Being well-prepared increases the likelihood of receiving appropriate funding in your next plan.

7 Utilize All Available Supports

Many participants don't realize the full range of supports available to them. This includes transport assistance, assistive technology, home modifications, and community participation activities. Review your plan with your Support Coordinator to ensure you're not missing out on valuable services that could improve your quality of life.

Need Help Optimizing Your Plan?

Our experienced team can review your current plan and identify opportunities to better support your goals.

Get Expert Advice
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Honeywell Services Team
NDIS Registered Provider
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Latest
November 25, 2024
7 min read
Employment & Inclusion

Building Employment Pathways: How NDIS Supports Career Goals

Employment is a key goal for many NDIS participants. Discover how the right supports can help you build meaningful career pathways, develop workplace skills, and achieve your professional aspirations.

Employment isn't just about earning income - it's about building independence, social connections, and a sense of purpose. The NDIS recognizes this and provides various supports to help participants achieve their employment goals, whether that's entering the workforce, advancing in their career, or starting their own business.

NDIS Employment Supports Available

Key Employment Services

1
School Leaver Employment Supports (SLES)

Specifically designed for participants aged 16-24 transitioning from school to work, helping develop workplace skills and secure employment.

2
Finding and Keeping a Job

Support to search for jobs, prepare applications, attend interviews, and maintain employment once you're hired.

3
Workplace Modifications

Funding for assistive technology, equipment, or workplace adjustments that enable you to perform your job effectively.

4
Skill Development Training

Courses and training to build employment-related skills like communication, time management, and industry-specific competencies.

Success Stories: Real Career Pathways

Many NDIS participants have successfully transitioned into fulfilling careers with the right supports. From retail and hospitality to technology and administration, the opportunities are diverse and growing. Employers are increasingly recognizing the value that workers with disabilities bring to their teams - including reliability, dedication, and unique perspectives.

Participant Spotlight

"With NDIS employment supports, I completed a Certificate III in Business Administration and secured a part-time office role. The support coordinator helped me navigate workplace accommodations, and my employer has been incredibly supportive. I'm now working towards full-time employment and feel more independent than ever."

- Michael, Brisbane QLD

Steps to Start Your Employment Journey

Discuss Employment Goals in Your Plan Review

Make employment a clear goal in your NDIS plan. Document your career aspirations and the supports you'll need to achieve them.

Connect with Employment Support Providers

Work with specialized providers who understand disability employment and can match you with suitable opportunities.

Build Your Skills Gradually

Start with volunteer work, internships, or part-time roles to gain experience and confidence before pursuing your ultimate career goal.

Advocate for Workplace Accommodations

Don't hesitate to discuss reasonable adjustments with potential employers. Most are willing to accommodate when they understand your needs.

The Role of Support Providers

Quality NDIS providers play a crucial role in supporting employment goals. At Honeywell Services Group, we work closely with participants to identify career interests, develop relevant skills, and connect with employment support specialists. We can also provide ongoing support as you navigate workplace challenges and celebrate your successes.

Whether you're taking your first steps into the workforce or looking to advance your existing career, the right supports can make all the difference. Employment isn't just a goal - it's a pathway to greater independence, financial security, and community connection.

Ready to Pursue Your Career Goals?

Let's discuss how NDIS employment supports can help you achieve your professional aspirations.

Start Your Journey
HS
Honeywell Services Team
NDIS Registered Provider
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Guide
December 18, 2024
10 min read
Support Coordination

Choosing the Right NDIS Support Coordinator: A Complete Guide

Your Support Coordinator is one of the most important relationships in your NDIS journey. Learn how to find, evaluate, and work effectively with a Support Coordinator who truly understands your needs and goals.

A Support Coordinator acts as your guide through the NDIS system, helping you understand your plan, connect with providers, and make the most of your funding. The right Support Coordinator can transform your NDIS experience from overwhelming to empowering.

What Does a Support Coordinator Do?

  • Plan Understanding: Help you interpret your NDIS plan and understand your budget categories
  • Provider Connections: Link you with quality service providers that match your needs
  • Budget Management: Monitor spending and alert you to potential issues
  • Crisis Support: Provide guidance during challenging situations or service breakdowns
  • Plan Review Preparation: Assist with gathering evidence and preparing for your next plan

Key Qualities to Look For

Not all Support Coordinators are created equal. Look for someone who demonstrates strong communication skills, has experience with participants in similar situations, understands local services in your area (Queensland, NSW, or Victoria), and shows genuine commitment to your independence goals. They should be responsive, proactive, and willing to advocate on your behalf when needed.

Need Help Finding a Support Coordinator?

We can connect you with experienced Support Coordinators who specialize in your situation.

Get Connected Today
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Honeywell Services Team
NDIS Registered Provider
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Home Modifications
January 5, 2025
9 min read
Home Accessibility

NDIS Home Modifications: What's Covered and How to Apply

Home modifications can significantly improve your independence and safety. Discover what modifications are covered under NDIS, how to apply, and tips for a successful application process.

Your home should support your independence, not limit it. The NDIS recognizes this and provides funding for home modifications that are reasonable and necessary. These modifications range from simple grab rails to complex structural changes.

Common NDIS Home Modifications

Mobility Modifications

  • • Wheelchair ramps
  • • Widened doorways
  • • Accessible bathroom layouts
  • • Stair lifts or platform lifts

Bathroom Modifications

  • • Roll-in shower installation
  • • Grab rails and handrails
  • • Height-adjustable fixtures
  • • Non-slip flooring

Access Modifications

  • • Automatic door openers
  • • Lowered light switches
  • • Accessible kitchen counters
  • • Lever-style door handles

Structural Changes

  • • Ceiling hoists
  • • Floor leveling
  • • Room reconfigurations
  • • Accessible parking spaces

The Application Process

Applying for home modifications requires evidence that the changes are necessary for your disability-related needs. You'll typically need an Occupational Therapy assessment, quotes from qualified builders, and sometimes additional reports from health professionals. The NDIS distinguishes between low-cost modifications (under $1,500) and major home modifications, with different approval processes for each.

Pro Tip: Rental Properties

If you rent, you'll need landlord approval for modifications. The NDIS can fund removable modifications or restoration costs to return the property to its original state when you move out. Always get written landlord consent before proceeding.

Ready to Make Your Home More Accessible?

We can guide you through the home modification application process and connect you with qualified assessors.

Start Your Application
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Honeywell Services Team
NDIS Registered Provider
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Community
January 22, 2025
7 min read
Social Connection

Building Social Connections: NDIS Community Participation Programs

Social isolation is a real challenge for many people with disabilities. Learn how NDIS community participation supports can help you build meaningful friendships, develop new skills, and engage with your local community.

Human connection is essential for wellbeing, yet people with disabilities often face barriers to social participation. The NDIS provides funding for community participation supports that help break down these barriers and foster genuine social connections.

Types of Community Participation Activities

Recreational Programs

Join sports clubs, art classes, music groups, or hobby-based activities. These provide regular social interaction while pursuing interests you're passionate about.

Volunteer Opportunities

Give back to your community through volunteering. This builds confidence, develops work skills, and creates a sense of purpose beyond your disability.

Social Groups

Participate in peer support groups, social clubs, or special interest meetups where you can connect with others who share similar experiences or interests.

Educational Workshops

Attend skill-building workshops, educational seminars, or training programs that align with your goals while meeting new people in a learning environment.

Benefits Beyond Socializing

Community participation isn't just about making friends—though that's wonderful! It also builds life skills, increases confidence, reduces anxiety and depression, provides structure to your week, and opens doors to employment opportunities. Many participants find that community activities become stepping stones to greater independence.

Success Story

"I was lonely after leaving school. Through NDIS community participation funding, I joined a local art group. Now I have friends, I've exhibited my artwork, and I'm even running some beginner workshops. It's changed everything."

- Emma, 24, Gold Coast

Ready to Connect with Your Community?

Let us help you find community participation programs that match your interests and goals.

Explore Programs
HS
Honeywell Services Team
NDIS Registered Provider
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Rights & Advocacy
February 8, 2025
8 min read
Participant Rights

Your Rights as an NDIS Participant: What You Need to Know

Understanding your rights is crucial to getting the best outcomes from your NDIS plan. Learn about your protections, how to raise concerns, and what to do if things go wrong.

As an NDIS participant, you have specific rights protected by law. These rights ensure you receive quality supports, maintain control over your life, and have avenues for recourse when problems arise.

Your Core Rights

  • Choice and Control: You choose your providers and how supports are delivered
  • Dignity and Respect: All providers must treat you with respect and protect your dignity
  • Privacy: Your personal information must be kept confidential
  • Safety: Services must be delivered safely and meet quality standards
  • Feedback and Complaints: You can raise concerns without fear of retribution

When Things Go Wrong

If you're unhappy with your services or NDIS decisions, you have options. Start by speaking directly with your provider. If that doesn't resolve the issue, contact the NDIS Quality and Safeguards Commission. For plan decisions, you can request an internal review or appeal to the Administrative Appeals Tribunal.

Need Help With an NDIS Issue?

We can help you understand your rights and navigate the complaints process.

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Honeywell Services Team
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Plan Management
February 25, 2025
9 min read
Budget Management

Plan Management vs Self-Management: Which is Right for You?

Understanding the differences between plan management and self-management is crucial for maximizing your NDIS funding. Learn the pros and cons of each approach and how to choose the best option for your circumstances.

When your NDIS plan is approved, you'll need to decide how your funds are managed. This choice affects your flexibility, administrative responsibilities, and access to providers.

Three Management Options

Agency Managed

NDIA handles all payments. You can only use registered providers. Less paperwork but fewer provider choices.

Best for: Minimal involvement

Plan Managed

Plan manager handles payments and paperwork. You can use registered and non-registered providers. Best of both worlds.

Best for: Maximum flexibility

Self-Managed

You handle all payments and paperwork. Complete control but requires good organization. Keep receipts and records.

Best for: Full control

Switching Management Types

Good news—you're not locked into your initial choice. You can request to change your management type at any time by contacting the NDIA. Many participants start with agency or plan management and switch to self-management once they gain confidence.

Need Help Managing Your Plan?

We can connect you with quality plan managers or help you set up self-management systems.

Get Guidance
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Honeywell Services Team
NDIS Registered Provider
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Self-Care
March 14, 2025
6 min read
Mental Health

Mental Health and the NDIS: Accessing Psychological Supports

Mental health is just as important as physical health. Discover how the NDIS can support your psychological wellbeing through therapy, counseling, and other mental health services.

Living with a disability can impact mental health, and the NDIS recognizes this. If your mental health affects your daily functioning, you may be eligible for psychological supports through your NDIS plan.

Available Mental Health Supports

Psychology and Counseling

One-on-one therapy sessions with psychologists to address anxiety, depression, trauma, or adjustment challenges related to your disability.

Behavior Support

Specialized support for managing complex behaviors, developing coping strategies, and improving quality of life.

Peer Support

Connect with others who have lived experience of disability, providing mutual understanding and encouragement.

Is Mental Health Covered?

The NDIS funds mental health supports that relate to your permanent disability. General mental health services are typically covered by Medicare or state/territory health systems. However, if your mental health condition is permanent and significantly impacts your daily life, you may qualify for NDIS mental health supports.

Need Mental Health Support?

We can help you access appropriate psychological supports through your NDIS plan.

Connect Now
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Honeywell Services Team
NDIS Registered Provider
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Education April 1, 2025 8 min

NDIS and Education: Supporting Students with Disabilities

The NDIS can provide crucial educational supports to help students with disabilities thrive in learning environments. Learn what's covered, how it differs from school funding, and how to access educational supports.

Educational supports through NDIS focus on helping students develop skills for daily living and future employment, complementing what schools provide. This includes specialized tutoring, assistive technology, communication aids, and transition planning for post-school life.

Learn More
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Technology April 18, 2025 10 min

Assistive Technology Guide: Devices That Can Change Your Life

From communication devices to smart home technology, assistive tech can dramatically improve independence. Explore what's available, how to get funding approval, and which devices work best for different needs.

The NDIS funds a wide range of assistive technology including mobility aids (wheelchairs, walkers), communication devices (speech-generating devices, tablets with communication apps), environmental control systems (voice-activated home controls), and specialized software for learning or work.

Explore Technology
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Transport May 5, 2025 7 min

NDIS Transport Funding: Everything You Need to Know

Transport funding can be confusing. Learn what transport supports are available, how to calculate your needs, and strategies for making the most of your transport budget across Queensland, NSW, and Victoria.

NDIS transport funding helps you access the community, attend appointments, and participate in employment or education. This can include funding for taxis, ride-share services, specialized transport providers, vehicle modifications, or learning to use public transport independently.

Get Transport Help
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Family Support May 22, 2025 9 min

Support for Families: NDIS Resources for Parents and Carers

Caring for a family member with a disability is rewarding but challenging. Discover NDIS supports available to families, including respite care, parent training, and support coordination services.

The NDIS recognizes that supporting families is essential. Available supports include respite services for carer breaks, capacity building to help families develop skills, coordination assistance for navigating services, and connecting with other families facing similar challenges through peer support networks.

Learn About Family Support
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Appeals June 8, 2025 11 min

NDIS Appeals Process: How to Challenge Unfavorable Decisions

Not happy with an NDIS decision? You have the right to appeal. Learn the step-by-step process for internal reviews and AAT appeals, including timeframes, evidence requirements, and success tips.

The appeals process includes: (1) Internal Review - request NDIA to reconsider (within 3 months), (2) AAT Review - external tribunal if unsatisfied with internal review, (3) Gather strong evidence from healthcare professionals, (4) Consider getting an advocate or lawyer for complex cases. Most successful appeals have comprehensive medical evidence.

Get Appeals Support
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Therapy June 25, 2025 8 min

Therapy Services Under NDIS: Physio, OT, Speech, and More

Therapeutic supports are crucial for skill development and maintaining function. Explore the different therapy types covered by NDIS, how to find qualified therapists, and making therapy work for your goals.

NDIS covers various therapies: Physiotherapy (mobility, strength, pain management), Occupational Therapy (daily living skills, home modifications, assistive technology), Speech Pathology (communication, swallowing), Psychology (mental health, behavior support), and Dietetics (nutrition management). Choose therapists with NDIS experience and disability expertise.

Find Therapy Services
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Transition July 12, 2025 9 min

Transitioning to NDIS: A Guide for New Participants

Moving from other disability support systems to NDIS can feel overwhelming. This comprehensive guide walks you through every step of the transition process, from application to receiving your first plan.

The transition involves: (1) Checking eligibility (under 65, permanent disability, Australian resident), (2) Gathering evidence from healthcare professionals, (3) Submitting your application, (4) Attending planning meeting to discuss goals, (5) Receiving and implementing your plan. Allow 21 days minimum for processing. Prepare a list of current supports and future goals.

Start Your Transition
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Local Guide July 29, 2025 10 min

Regional NDIS Services: Accessing Support in QLD, NSW & VIC

Living outside major cities? Learn about NDIS services available in regional areas of Queensland, New South Wales, and Victoria, including local providers, remote service delivery, and additional support options.

Regional participants may access: telehealth services for remote therapy, higher travel allowances for providers visiting regional areas, Regional Area Coordinators who understand local resources, and remote technology solutions. NDIS recognizes regional challenges and provides additional funding where necessary. Connect with local disability networks for community-specific resources.

Find Regional Services
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Progress Tracking August 15, 2025 7 min

Measuring Success: Tracking Progress with Your NDIS Goals

Setting goals is just the beginning. Learn effective strategies for tracking your progress, documenting achievements, and using this information to secure appropriate funding in future plans.

Effective tracking includes: keeping a goal journal documenting weekly progress, taking photos/videos showing skill development, requesting regular progress reports from providers, noting challenges and how supports helped overcome them. This evidence is crucial for plan reviews. SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) make tracking easier and demonstrate clear outcomes.

Get Goal Support