How to Access Assistive Technology Through Your NDIS Plan in 2025
Discover the latest updates on accessing assistive technology through NDIS funding, including new streamlined processes, eligible devices, and step-by-step guidance for participants.
Assistive technology (AT) can be life-changing for NDIS participants, providing greater independence, improved communication, and enhanced quality of life. As we move through 2025, the NDIS has introduced new pathways and updated guidelines to make accessing assistive technology easier than ever before.
What is Assistive Technology?
Assistive technology refers to any device, equipment, or system that helps people with disabilities perform tasks that might otherwise be difficult or impossible. This can range from simple aids like magnifiers to complex systems like voice-activated smart home controls.
Common Assistive Technology Categories
- Communication devices: Speech-generating devices, communication apps, tablets
- Mobility aids: Wheelchairs, walkers, positioning equipment, vehicle modifications
- Daily living aids: Modified utensils, dressing aids, bathroom equipment
- Hearing and vision aids: Hearing aids, screen readers, magnifiers
- Smart home technology: Voice assistants, automated lighting, environmental controls
- Computer access: Adaptive keyboards, eye-tracking systems, switch access
Step-by-Step: How to Access AT Through NDIS
Identify Your Needs
Work with your healthcare team, occupational therapist, or support coordinator to identify which assistive technologies would benefit you most. Document how the technology will help you achieve your NDIS goals.
Get a Professional Assessment
For items over $1,500, you'll typically need an assessment from a qualified allied health professional (occupational therapist, physiotherapist, or speech pathologist). They'll provide a report recommending specific AT solutions.
Check Your Plan Budget
Assistive technology is usually funded under the "Assistive Technology" budget category in your plan. Low-cost items (under $1,500) may be purchased directly from your "Consumables" budget. Check your plan to see what funding is available.
Submit Your Request
For low-cost items (under $1,500): Purchase directly using your plan funding. For mid-range items ($1,500-$15,000): Submit quotes to the NDIA for approval. For high-cost items (over $15,000): May require a more detailed proposal and NDIA review.
Purchase and Training
Once approved, purchase your AT from a registered NDIS provider. Many providers offer training on how to use your new technology effectively. Training costs can often be claimed through your "Capacity Building" budget.
What's New in 2025?
Faster Approval Process
The NDIA has streamlined approvals for standard AT items, with many requests now processed within 48 hours.
Expanded Technology Options
Smart home devices, tablets, and mainstream technology with accessibility features are now more readily funded.
Important Things to Remember
- Choose AT that is "reasonable and necessary" - it must relate to your disability and help you achieve your NDIS goals
- Consider value for money - the NDIA will compare costs between different options
- Keep all receipts and documentation - you may need these for claims and plan reviews
- Mainstream vs. Specialist - try mainstream options first before requesting specialist AT
- Maintenance and repairs can usually be claimed through your plan
Need Help Accessing Assistive Technology?
Our team can help you navigate the AT application process, connect with qualified assessors, and find the right technology solutions for your needs.
Get Expert Guidance